Shipping & Fulfillment Policy – Bornfidis
At Bornfidis, we are committed to providing a seamless and eco-friendly shopping experience from the moment you place your order to the moment it arrives at your doorstep. Please review our shipping and fulfillment policies below to ensure transparency and satisfaction for every purchase.
Shipping Locations
We ship domestically across the United States and internationally to selected countries. Our shipping services ensure timely delivery while maintaining sustainable practices.
Domestic Shipping (United States)
- Standard Shipping: Available for all states, with an estimated delivery time of 5-7 business days.
- Expedited Shipping: Fast shipping option with delivery in 2-3 business days.
- Overnight Shipping: Next-day delivery for urgent orders, available in 1 business day.
International Shipping
We offer international shipping to select countries, including Canada, Europe, Australia, and other regions. Shipping times may vary based on the destination and chosen service:
- Standard International Shipping: Estimated delivery in 7-14 business days.
- Expedited International Shipping: Delivery in 3-7 business days.
Shipping Rates
We offer flat-rate and free shipping options based on order value and destination:
Domestic Rates (U.S.)
- Standard Shipping: $5 for orders under $100.
- Expedited Shipping: $10 flat rate.
- Overnight Shipping: $20 flat rate.
- Free Shipping: Orders over $100 qualify for free standard shipping.
International Rates
- Canada: Standard $15, Expedited $25.
- Europe: Standard $20, Expedited $30.
- Australia: Standard $25, Expedited $35.
- Rest of the World: Standard $25-$30, Expedited $35-$40.
- Free Shipping: Orders over $200 qualify for free standard shipping internationally.
Shipping Timeframes
Delivery times are estimates and may vary based on the carrier, destination, and unforeseen delays, such as customs processing for international shipments.
- Domestic Shipping Times:
- Standard: 5-7 business days.
- Expedited: 2-3 business days.
- Overnight: 1 business day.
- International Shipping Times:
- Standard: 7-14 business days.
- Expedited: 3-7 business days.
Please note that delivery times do not include order processing, typically taking 1-2 business days.
Fulfillment Process
Orders are processed Monday through Friday, excluding holidays. Once an order is placed, you will receive an order confirmation email. When your order has shipped, a shipping confirmation with tracking details will be sent to the email address provided.
- Order Processing Time: Most orders are processed within 1-2 business days.
- Tracking Information: This information is available for all shipments and will be emailed after dispatch.
- Packaging: We prioritize eco-friendly packaging materials to reduce our environmental impact.
Customs, Duties, and Taxes (International Orders)
International shipments may be subject to additional customs duties and taxes based on the destination country. These fees are the customer’s responsibility and will not be covered by Bornfidis. Please check with your local customs office for further details.
Shipping Restrictions
Due to international shipping regulations, certain items may not be eligible for delivery to some regions. Additionally, oversized or high-weight items may incur additional shipping fees or have restricted delivery options. If applicable, these restrictions will be clearly indicated on the product page.
Lost or Delayed Shipments
If your package is lost, delayed, or damaged during transit, please contact our customer service team at support@bornfidis.com within seven business days of the expected delivery date. We will work with the shipping carrier to resolve the issue quickly.
Free Shipping Promotions
We occasionally offer free shipping promotions for domestic or international orders. These promotions may have specific conditions and apply only to qualifying products or order totals. Be sure to check for any active promotions during checkout.
Contact Us
If you have any further questions or need assistance with shipping, please get in touch with us at support@bornfidis.com or call +1 802-267-4043.