Privacy & Policy - Effective Date: 24/10/2024

At Bornfidis, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when visiting our website, purchasing, or interacting with our services. 

Information We Collect

We collect various types of information to provide and improve our services to you: s. Our shipping services ensure timely delivery while maintaining sustainable practices.

  • Personal Information: This includes your name, email address, phone number, and billing/shipping address. We collect this information when you purchase, sign up for our newsletter, or create an account on our website. 
  • Payment Information: When you purchase on our site, we collect payment details such as credit card numbers or PayPal account information. Our payment gateway provider processes this information securely. 
  • Device and Usage Information: We may collect information about your device (e.g., IP address, browser type) and how you use our website (e.g., pages viewed, time spent). 
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance the browsing experience, track preferences, and analyze site traffic. 

How We Use Your Information

We use the information we collect for the following purposes:

  • To Process Transactions: We use your personal and payment information to process your orders, including shipping and payment processing. 
  • To Improve Our Services: We analyze usage data to improve our website, products, and customer experience. 
  • To Communicate with You: We may send you emails regarding your order, product updates, promotional offers, or other information that may interest you. You can opt out of promotional emails at any time. 
  • To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes.

How We Share Your Information

Bornfidis does not sell, trade, or rent your personal information to third parties. However, we may share your information with: 

  • Service Providers: We may share your information with third-party service providers who assist us with payment processing, shipping, marketing, and other business operations. These service providers are contractually obligated to protect your information. 
  • Legal Compliance: We may disclose your information if required by law or in response to a legal request, such as a court order or subpoena. 

Data Security

We implement various security measures to protect your personal information. These measures include encrypted communication channels, secure payment processing, and restricted access to data. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. 

Your Rights

You have the right to:

  • Access and Update Your Information: You can access and update your personal information by logging into your account on our website. 
  • Delete Your Information: You may request the deletion of your personal information by contacting us at [Insert Contact Information]. Please note that we may need to retain certain information for legal or operational purposes. 
  • Opt-Out: You can opt out of receiving promotional emails by following the unsubscribe link or contacting us directly.

Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites; we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites you visit. 

Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the “Effective Date” at the top. 

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please get in touch with us at: 

Email: support@bornfidis.com 
Phone: +1 802-267-4043 
Address: Bornfidis HQ, 203 Main St. Proctorsville, VT, 05153